Privacy Policy

Last updated: July 25, 2025

1. Introduction

At Konrad Lorenz Development (“we,” “our,” or “us”), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our FriendHub application.

By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Business information (company name, job title, industry)
  • Project requirements and technical specifications
  • Payment information (processed securely through third-party payment processors)
  • Communication preferences and feedback

2.2 Automatically Collected Information

When you visit our website or use our services, we automatically collect certain information:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, referral sources)
  • Cookies and similar tracking technologies
  • Performance and analytics data

2.3 FriendHub Application Data

For FriendHub users, we may collect:

  • Account registration information
  • App usage statistics and crash reports
  • Feature usage preferences
  • Support requests and feedback

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and maintain our services
  • Process transactions and send related information
  • Communicate with you about projects, updates, and support
  • Improve our website, applications, and services
  • Analyze usage patterns and optimize user experience
  • Comply with legal obligations
  • Protect against fraudulent or illegal activities

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your explicit consent
  • With trusted service providers who assist in our operations
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure hosting and database encryption
  • Regular security audits and updates
  • Access controls and authentication requirements
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Types of cookies we use include:

  • Essential cookies for website functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings
  • Marketing cookies for relevant content (with consent)

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

  • The nature and sensitivity of the information
  • Legal and regulatory requirements
  • Business purposes and operational needs
  • Your relationship with our services

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Konrad Lorenz Development

Email: info@klzdev.com

Business Email: konrad.lorenz@klzdev.com

Website: www.klzdev.com

13. Governing Law

This Privacy Policy is governed by and construed in accordance with applicable data protection laws and regulations. Any disputes relating to this policy will be subject to the exclusive jurisdiction of the appropriate courts.